Online bike shop
Do you have a question concerning your last order? Check here!
Our customer service phone is currently not staffed. Please contact us through the contact form.

Payment

Price match & discounts
We know you want a special offer and we are already committed to offering great prices. Therefore, we cannot match the prices of other shops or offer specia...
Invoice
When your order has been shipped, you will receive the invoice as an attachment with the shipping confirmation email. You can also view your invoice at ...
VAT
For technical reasons, VAT reduction is not possible before or after ordering. While our warehouse is based in Germany, we are registered in the UK and ...
Can I pay in instalments or make a split payment?
In general, all orders must be paid in full at checkout using one payment method. It is not possible to pay with two different payment methods.