Online bike shop
Do you have a question concerning your last order? Check here!
Our customer service phone is currently not staffed. Please contact us through the contact form.

Orders

Product availability
If a product is available on our site then we have it in stock. Low or no availability is indicated when selecting the size or variation of the product. If ...
Order confirmation
Once you have completed the checkout process, a confirmation page will be displayed with your order number. You will also receive an order confirmation emai...
Change or cancel order
Change your order Changes to the delivery or billing address are not possible. You can try to cancel the order and place a new one with the correct addres...
Technical problems while ordering
We always try to offer our customers a hassle-free shopping experience in our online shop. To make things run smoothly for you, always use the latest versio...
Can I also order by telephone?
We are unable to take orders over the phone due to technical reasons and data protection.