Online bike shop
Do you have a question concerning your last order? Check here!
Our customer service phone is currently not staffed. Please contact us through the contact form.

Legal guarantee and complaints

Legal guarantee
In general, we handle all complaints according to the legal guarantee. Most importantly, we must be your first point of contact if you have any problem with...
Problem with your received order​
We recommend that you do the following before contacting us:  Check with the delivery note that you have received all the products listed. Sometimes we sh...