Please get in touch with our customer care team to request the return documentation including a prepaid return label: https://www.addnature.co.uk/help-conta...
We try to make it as easy as possible for you to make a return. The step-by-step instructions are included with your return label. If you are confused or ne...
The CN23 form is a customs declaration form that's now needed when returning items to us with via your local post office (please note: orders being ret...
Collection is available for large, heavy packages only. It is best that if you are able to take the package containing the items for return to the appropria...
Please check the type of label included with your package. If it is for UPS then you will need to attach the label to the package and take it to a UPS Acces...
First of all, we advise you collect to proof of return, in case of any issues with a returned order. If you made the return using a UPS or DPD return labe...
